Privacy Policy

1. Information We Collect

1.1 Personal Information

When you register as a GaitPe partner or customer, we may collect:

• Full name, date of birth, and gender
• Aadhaar number (for KYC verification)
• PAN card number
• Mobile number and email address
• Bank account and IFSC details
• Business address and outlet information
• Photograph and biometric data (for AEPS)

1.2 Transactional Information

We collect data about transactions conducted through our platform, including transaction amounts, dates, types of services used, and merchant/customer identifiers.

1.3 Device and Usage Data

We collect information about your device, IP address, browser type, operating system, and how you interact with our platform for security and analytics purposes.

2. How We Use Your Information

GaitPe uses your personal data to:

• Verify your identity and complete KYC processes
• Process transactions and provide requested services
• Credit commissions and manage your wallet
• Send transaction alerts, OTPs, and service updates via SMS/email
• Detect and prevent fraud, money laundering, and unauthorized access
• Comply with RBI regulations, legal requirements, and audit obligations
• Improve our services and platform features

3. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information with:

• Banking Partners and Payment Networks: For processing AEPS, DMT, and other financial transactions
• UIDAI (Aadhaar Authority): For biometric authentication under the Aadhaar Act
• NPCI: For Bharat Bill Payment System (BBPS) and UPI transactions
• Regulatory Authorities: As required by RBI, SEBI, or law enforcement agencies
• Service Providers: Technology, cloud hosting, and analytics partners bound by confidentiality agreements

4. Data Security

GaitPe implements industry-standard security measures including 256-bit SSL encryption, multi-factor authentication, regular security audits, and access controls to protect your data against unauthorized access, alteration, or disclosure.

5. Data Retention

We retain your personal data for as long as your account is active and for up to 7 years thereafter, as required by financial regulations and the Prevention of Money Laundering Act (PMLA), 2002.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data (subject to legal obligations). Contact us at info@gaitpe.in for data-related requests.

7. Cookies

Our website uses cookies for session management, analytics, and improved user experience. You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or in-app notifications. Continued use of our platform constitutes acceptance of the updated policy.

9. Contact Us

For privacy-related queries or complaints, contact our Data Protection Officer at: info@gaitpe.in or call +91 9217 678146.